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Terms of Use

Last updated: April 2026

Hugo Events Ltd operates this website and its events.

Who this applies to

These terms apply to everyone who uses Hugo to attend a live video dating event. By ticking the box on the join page, you're agreeing to them.

You must be 18 or over

Hugo events are for adults only. By joining, you confirm that you are 18 years of age or older. If we have reason to believe you are under 18, we'll remove you from the event.

How to behave

Hugo is a space for genuine human connection. During video dates, you agree not to:

If you wouldn't do it on a first date in public, don't do it here.

Removal from events

Hugo reserves the right to remove any participant from an event at any time, without notice and without refund, if we believe they are breaching these terms or otherwise undermining the experience for others. This decision is final.

Recording and monitoring

Hugo does not routinely record video sessions. In the event of a conduct report or safety complaint, Hugo may review available session data to investigate. By joining, you consent to this.

Other participants' privacy

Every person in a Hugo event has the right to privacy. You agree not to screenshot, record, or share the video, image, or personal information of any other participant — before, during, or after an event. This includes sharing match contact details with third parties.

What Hugo is responsible for

Hugo provides a platform that facilitates live video introductions between consenting adults. We are not responsible for the behaviour of individual participants during events. We do not guarantee that you will meet someone you like, form a connection, or go on a date as a result of attending. Use Hugo at your own discretion. To the extent permitted by law, Hugo's liability for any claim arising from your use of the platform is limited to the amount you paid to attend the relevant event.

Questions

If you have a question about these terms, email us at hi@hugodate.co.

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